Green Star FAQs

The GBCA clarifies that 'organisation-wide' policies and plans may be used on the condition that implementation can be demonstrated at an individual building level by a documentation transmittal process. 

The definition of 'implemented' in this context does not refer to the 'Action' or 'Data' elements of the credit criterion but rather evidence that the policy or plan has been adopted on-site or is in the hands of the relevant person onsite to ensure that the Compliance Requirements have been implemented during the performance period. Further, evidence that a process is in place that demonstrates that outcomes, non-conformances and specific site requirements are provided back to the building owner, or their representative. 

Documentation Requirements

Alongside the Green Star compliant organisation-wide policy/ plan, the project team should provide evidence of how the document is transmitted from the building owner to the individual asset manager/ facilities manager and how any reporting on the contents of those policies/ documents is fed back from the facilities manager to the building manager. 

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