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Submitting a query

The GBCA offers a number of services designed to help you reduce project risk, achieve clarity, and ensure a successful submission. If you have any questions about these services, contact your Case Manager.

Notes 

  •  Answers to queries must be included as part of your submission, as they are used by the Assessment Panel when assessing your project. They overrule any guidance in the credit, and are a great way to ensure a successful submission.
  • Queries can be submitted online through the Project Manager Portal. We endeavour to answer all queries within 10 working days. Due to the complexity of some queries submitted, we may require further explanation from project teams. In these cases, your Case Manager will contact you to discuss.
  • Queries must be associated to a project. If a Query is not attached to a project, additional fees, or extended timeframes, may apply at the discretion of the GBCA. Additional fees may also apply if the answer to the query is expected to apply to multiple projects.

Credit interpretation request

 

A Credit Interpretation Request (CIR) is made when you wish to use an alternative approach to what is specified in a credit. Examples include changes to the compliance requirements, alternative options to the Credit Criteria, recognition of new standards, or a request to have a credit be made ‘Not Applicable’.

 What information should I include?

  • An outline of why the project cannot meet the Credit Criteria or Compliance Requirements as outlined in the credit
  • A clear and concise explanation of what the proposed alternative is and how it meets the Aim of Credit 
  • Relevant documentation. e.g. drawings, plans, supporting documents.

What should I expect?
Your request will be either approved, with or without additional conditions, or declined. Conditions may include additional documents at the submission stage, or ensuring the alternative request is reflected in other credits. The response to declined queries will outline the reasons why the proposal was not accepted and where possible, options going forward.

Cost

CIRs are $400 (excl. GST) for each request.

Tips

  • Make sure that your request leads you to achieving the Aim of Credit and Credit Criteria. Credit Interpretation Requests are rarely declined for reasonable requests. When they are declined, it is due to the request not being equivalent, or compliant, with the Aim of Credit and Credit Criteria.
  • Responses to CIRs do not constitute as an assessment of your project.
  • Be clear and concise, and only provide relevant information and documents.
  • Contact your Case Manager if you have any questions.

 


 Technical clarifications

 

 Technical Clarifications (TCs) are made when you wish for further clarification on an item within the credit, or if you would simply like to confirm that your interpretation is correct.

What information should I include?

  • Quotes, page numbers and references to the Technical Manual
  • A clear explanation of what you would like clarified

What should I expect?

Responses to TCs typically include:

  • Confirmation of your interpretation, or an explanation if your interpretation is not correct
  • Clarification or answer to your question
  • Explanation of the requirements in the Technical Manual and what the project team needs to do

Cost

Technical Clarifications are $100 (excl. GST) each.

Tips

  • Before submitting a TC, make sure you have carefully read the relevant credit in the Technical Manual
  • Make sure you have a clear question
  • Explain how you have interpreted the issue
  • Be clear and concise


 Area definition request

 

Area definition requests are made when you wish to clarify how a credits should be applied to your project. The process involves the project team submitting a completed Area Definition Template and marked up drawings, and then working with the GBCA to classify each space within the project.

What information should I include?

  • Plan-view schematics; these should be highlighted and marked up in accordance with the space type classification to be used for Ene-1
  • A completed and accurate Area Definition Template

What should I expect?

At the end of the process, you will be issued with an approved Area Definition Template.

Cost

Area Definitions are $400 (excl. GST) for each request.

Tips

  • Before submitting, review the space type classifications that are defined in the credits and guides.
  • Check the Building Code of Australia Class definitions.
  • Review the Property Council of Australia ‘Method of Measurement’.
  • Where there are similar spaces adjacent to each other, group them together under the same ‘Space ID’ this will simplify the process of reviewing your submission.
  • To allow for ease of cross referencing, please develop a sequential area ID framework, so that the ID of spaces run along the drawing axis in a sequential manner.

 


Eligibility query

 

An Eligibility Query is a query that is submitted to the Green Building Council of Australia (GBCA) when a project team wishes to clarify whether a project meets any of the Green Star Eligibility Criteria
What information should I include?

  • Relevant documentation i.e. marked up drawings, plans, supporting documents.
  • Specific details of which aspect of the Green Star Eligibility Criteria your query relates to.

What should I expect?

Your request will be approved, with or without additional conditions, or declined. Conditions may include either additional documents at the submission stage, or making sure the alternative request is reflected in other credits. The response to declined queries will outline the reasons why the proposal was not accepted and where possible, options going forward.

Cost

Eligibility Queries are free of charge.

Tips

  • Before submitting, read the Green Star Eligibility Criteria
  • Familiarise yourself with the BCA Class requirements for the relevant rating tool
  • Identify whether any of the buildings have shared services
  • Upload drawings, plans and relevant documents to assist in reviewing the Eligibility Query
  • Be clear and concise